622bat Privacy Policy – Your Data, Our Responsibility

1. Introduction & Consent

622bat ("we", "us", "platform") is an internationally licensed online gaming and betting operator. Protecting your personal privacy is not just a legal obligation for us — it is a core ethical responsibility.

This privacy policy explains what information is collected when you access the 622bat platform, create an account, play games, or use any of our services — and how that information is used. We comply with GDPR, Bangladesh's data protection regulations, and applicable international law.

Accepting the privacy policy is required when registering with 622bat for the first time. If you disagree with any part of it, please refrain from using the platform and contact our support team.

2. What Types of Information We Collect

622bat collects various types of information to deliver its services. Below is a detailed breakdown of what we do and do not collect:

We do not collect sensitive information such as your religion, political views, ethnic identity, or health data. Collection of such information is strictly prohibited under the 622bat privacy policy.

3. How Information Is Collected

622bat collects your information in the following ways:

• Directly Provided Information: Information you provide directly — at registration, during KYC verification, or when contacting support.
• Automatically Collected: Information collected automatically while using the platform, via cookies, log files, and tracking technologies.
• From Third Parties: Payment providers (bKash, Nagad, Rocket), KYC verification services, and fraud prevention partners.
• Social Media: If you log in via a social media account, we receive information that platform has authorized to share.

622bat maintains full transparency across every data collection method. We never collect your information without your knowledge or consent.

4. Purpose of Using Information

622bat uses your personal information for specific, legitimate purposes. Each purpose has a clear legal basis:

• Account Management: Account registration, login verification, account security, and delivery of personalised services.
• Payment Processing: Processing deposits, sending withdrawals, and maintaining transaction records.
• Legal Obligations: Compliance with AML (Anti-Money Laundering) and KYC regulations.
• Security & Fraud Prevention: To detect suspicious activity and protect platform security.
• Service Improvement: Analyzing user experience to further improve gaming services.
• Marketing Communications: With your consent only, to notify you about promotions, bonus offers, and new games.
• Customer Support: Handling your questions, complaints, and support requests.

622bat never sends marketing messages without your consent. You can opt out of marketing communications at any time from your account settings.

5. Information Sharing & Third Parties

622bat never sells your personal information. However, data may be shared with trusted third parties in the following limited circumstances to facilitate service delivery:

• Payment Provider: bKash, Nagad, Rocket, USDT gateways — used solely to process transactions.
• KYC Verification Services: Approved third parties may be used to verify your identity.
• Law Enforcement Agencies: Disclosure of information is mandatory upon court order or request from a regulatory authority.
• Game Provider: Certain technical information required to run third-party game software.
• Security Partners: Specialists in fraud prevention and cyber attack protection.

6. Cookie Policy

622bat uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

• Essential Cookies: To maintain login sessions and keep core platform functions running. These cannot be disabled.
• Performance Cookies: To analyze where issues occur on the platform. Used with consent.
• Functionality Cookies: To remember your language, game preferences, and other settings. Used with consent.
• Marketing Cookies: To show relevant ads and offers. Not used without your consent.

You can disable all non-essential cookies at any time through your browser settings. However, turning off certain cookies may limit some features of the platform.

7. Data Retention Period

622bat does not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the full duration the account is active, and for 5 years after closure (legal requirement).
• Transaction Records: 7 years from the date of the last transaction (in accordance with financial regulatory laws).
• KYC Documents: Up to 5 years after account closure.
• Communication Records: Support conversations are stored for up to 3 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies typically last 1–2 years.

After the applicable retention period, 622bat securely deletes your data. Certain information may need to be retained beyond that period to meet legal obligations.

8. Your Rights

Under the 622bat privacy policy, you have the following rights:

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days. Please note that in some cases, legal obligations may prevent us from fulfilling a request in full.

9. Security Measures

622bat employs industry-leading security technology to protect your personal data. Our security infrastructure operates on the following layers:

• SSL/TLS Encryption: Every connection is secured with 256-bit AES encryption, equivalent to the standard used in the banking industry.
• Two-Factor Authentication (2FA): OTP verification for additional security at account login.
• Firewall & DDoS Protection: Enterprise-grade firewall active to prevent cyber attacks.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
• Access Control: Within 622bat, only authorized personnel have access to user data.

Please note, however, that no method of transmitting data over the internet is 100% secure. It is also your responsibility to keep your password confidential and to notify us immediately if you notice any suspicious activity.

10. Children's Privacy

622bat is an adults-only platform. We do not knowingly collect any information from anyone under the age of 18. The 622bat privacy policy places child protection as its highest priority.

Age is verified at registration, and confirmed through government-issued ID during the KYC process. If we are informed that a minor has created an account, we will immediately close that account and delete all associated data.

11. Policy Changes

622bat may update this privacy policy from time to time in response to business needs, legal changes, or technological developments. Changes take effect as soon as they are published on the website.

For significant changes, we will endeavor to send advance notice to your registered email. The "Last Updated" date will be displayed at the top of each policy page.

Continued use of the platform after a policy change will be considered your acceptance of the updated policy. If you do not agree to the new policy, please withdraw your balance and contact us before closing your account.

12. Contact

If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team typically responds within 24 hours.